We sat down with Susan Mills to talk about her career, her journey at ACHC, and a few things you can only learn after stepping inside a patient’s home…
Meet the Team: Susan Mills, RN
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Home Health
Building Trust Through Transparency: Practical Steps for Home Health and Hospice Providers
Home-based care is one of healthcare’s most personal and trust-dependent environments. Patients and families rely on providers to deliver compassionate, quality care…
Plan for Reaccreditation with a Look Back
One of the most important concepts to remember is the compliance or readiness date you identified during the application process…
Why Last-Minute Compliance Efforts Fall Short
Medicare certification and ACHC Accreditation for home health agencies both operate on a three-year schedule. While continuous compliance is expected throughout that period, some agencies…
Executive Commentary │ Addressing Fraud in Hospice Care
Hospice care is at an inflection point. More patients and families are choosing hospice as a compassionate, patient-centered approach to end-of-life care. At the same time,…
Document Infusion Flushes on Home Health Medication Profiles
Clear and comprehensive clinical documentation is vital to patient safety, regulatory compliance, and survey readiness in home health. A recurring question…
Survey Readiness Starts With Medical Records
When an ACHC Surveyor arrives at your agency, access to medical records should be among your first expectations for the survey…
Meet the Team: Becky Desaulniers, RN, BS & Susan Murtha, RN, BSN
Both Becky Desaulniers and Susan Murtha have been registered nurses for over 30 years and have extensive experience working in home health. They are currently…
Documentation Gaps Dominate Home Health Survey Deficiencies
Top survey deficiencies across home health and other home-based care programs share a common theme: standard findings related to documentation…
Update to ACHC Standards
ACHC Standards for 2025 have been reviewed and minor changes made to reflect the goals of safe, high-quality, person-centered care that…