Provider preferred
Home Care Accreditation
Supporting your success today and tomorrow.
I AM:
People helping people
If your agency provides home-based, “private duty” care that is not covered by Medicare, you’re in the right place.
Do you plan to bill Medicaid? Does your state require accreditation to maintain licensure? Does your agency subcontract services to organizations that have asked you to become accredited? Do you have lots of questions?
Ask us for help! Your Customer Care Specialist will work with our Regulatory Team to find the best solution for you.
(If your agency is seeking approval to bill Medicare for home-based services, please explore our Home Health Accreditation program.)
Welcome
ACHC was first established as a program to set standards for in-home aide services. Home Care Accreditation is at the heart of what we do: it’s people helping people.
Barb Provini, RN, BSN
Associate Clinical Director
The ACHC process: Steps to achieving accreditation
Expect total support.
- Get Started
- Presurvey
- Survey
- Post-Survey
- Decision
- All
Connect with our Team
We can help you get started.
Information Form
Register to access the ACHC customer portal.
Application
Complete your accreditation application and submit deposit.
Verification / Scheduling
Your Account Advisor verifies application completion and advances to Scheduling.
Opening Conference
Surveyor introductions and finalized survey agenda.
Onsite Survey
Surveyor observations, interviews, and document review with ongoing Q&A.
Closing Conference
Surveyor general observations and findings.
Final Survey Report
Provided within 10 business days of the last day of survey.
Plan of Correction
Submit Plans of Correction (PoC) within 30 days of the final survey report.
ACHC Reviews PoC
- PoC accepted or revised (as needed)
- Final version submitted to the ACHC Review Committee for consideration.
Accreditation Decision
Letter sent within five business days of Review Committee decision.
Connect with our Team
We can help you get started
Information Form
Register to access to ACHC customer portal.
Application
Complete ACHC accreditation application and submit deposit.
Verification / Scheduling
Your Account Advisor confirms that your application is complete and advances it to Scheduling.
Opening Conference
Surveyor introductions finalized survey agenda.
On-site Survey
Register to access to ACHC customer portal.
Closing Conference
General observations and an overview of preliminary findings.
Final Survey Report
Provided within 10 business days of the last day of survey.
Plan of Correction
You submit Plans of Correction (PoC) within 10 days of the final survey report.
ACHC Processes Plan of Correction.
- ACHC reviews PoC
- Makes revisions (as needed).
- Final PoC submitted to the ACHC Review Committee for an accreditation decision.
Accreditation Decision
Decision letter sent within five business days of Review Committee decision.
Home Care Accreditation Services and Distinctions
Services
ACHC Standards—the requirements you must meet to achieve ACHC Home Care Accreditation—are designed to be relevant to the focus of your business model. ACHC will work in partnership with you to build a customized accreditation solution based on your needs. View available services and distinctions below.
Home Care Aide services include hands-on personal care provided by a Nursing Assistant or certified Home Health Aide (HHA).
Home Care Companion/Homemaker services are provided hourly or by shift. These services are “non-hands-on” and do not require a clinician to supervise.
Home Care Nursing services are usually provided either hourly or by shift and are covered by various payors, but not Medicare. Services can be provided by a Registered Nurse (RN) or Licensed Practical Nurse (LPN). Private Duty Nursing services provide a variety of care in a variety of settings. This could include ventilator care, infusion nursing care, and/or wound care.
Home Care Occupational Therapy services are provided by a licensed Occupational Therapist or Certified Occupational Therapy Assistant (COTA), and include upper body strength training, improving range-of-motion skills, and a home exercise program.
Home Care Physical Therapy services are provided by a licensed Physical Therapist (PT) or Physical Therapy Assistant (PTA), and include gait training, strength training, and range-of-motion exercise programs.
Home Care Social Work services are provided by a qualified Social Worker or a Social Worker Assistant under the supervision of a qualified Social Worker. These services include resolving social or emotional problems and assisting with community resource needs.
Home Care Speech Therapy services are provided by a licensed Speech Language Pathologist (SLP) for services such as improving swallowing, cognition, and speaking.
Distinctions
Distinctions offer additional recognition for agencies that offer specialties that go above and beyond basic accreditation requirements. These options must be earned in conjunction with (or after being awarded) Home Care Accreditation by ACHC.
This additional recognition focuses on patient- and family-centered care that optimizes quality of life throughout the continuum of illness by addressing physical, intellectual, emotional, social, and spiritual needs and facilitating patient autonomy, access to information, and choice. ACHC Palliative Care Standards are based on the National Consensus Project Clinical Practice Guidelines for Quality Palliative Care.
This additional recognition focuses on the provision of care to clients/patients with acute or chronic conditions, using telehealth technology that allows monitoring in the clinical or home environment. This technology creates disease management empowerment and independence, improved access to care, increased collaboration among healthcare providers, and improved client/patient outcomes. Standards were based on telehealth clinical guidelines of the American Telemedicine Association.
Learn from the best
We recognize that providing exemplary patient care isn’t particularly effective if your doors are closed. Our commitment to you is centered around your success as both a healthcare organization and a business.
Master Classes
Take your organization to the next level. Each series gives you a set of practical ideas and actions to improve your organization, plus access to a master educator to answer your questions at the end of each session.
Marketing 101, 201
These programs are designed to equip home care providers with the knowledge and skills to supercharge your marketing efforts and attract more clients than ever before.
Payor Pathways
Expertise in payor solutions leads to increased trust from referring providers. Your agency becomes a preferred choice, and your business grows.
Free Webinars
Free webinars address a wide range of topics in the clinical setting, from innovations in AI to addressing compassion fatigue.
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Recent Articles
ACHC Resources
To get you to the most frequently needed information, choose a link below.
Regulatory Updates
Publications
Education
Vendor Partners
It’s who you know
Partnering associations that advocate for excellence in the provision of Home Care.