ACHC Careers

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

Responsibilities include:

• Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
• Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
• Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
• Reads and understands all program standards and accreditation policies and procedures.
• Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
• Revises policies and control documents, as assigned.

Job Requirements:

• Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
• Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
• Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
• Strong oral and written communication skills a must, as are attention to detail and organizational skills.

This position is located in Cary, NC with hybrid remote-working privileges.  Compensation includes base salary + bonus. 

In order to be considered, please send your resume to employment@achc.org. 

As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote but nationwide travel required.

ACHC is currently looking for a qualified Registered Nurse, Physician, or Surgeon candidate with experience in the Ambulatory Surgery Center (ASC) industry to join our team as a full-time surveyor to conduct healthcare accreditation surveys.

Job Requirements:

• Must be a Registered Nurse, Physician, or Surgeon
• Five years of progressive supervisory or leadership experience in ASC, Office-based Surgical (OBS), or Orthopedic outpatient services that includes experience with successfully becoming accredited.
• Experience in interpreting Medicare Conditions for Coverage and/or state licensure rules.
• Strong oral and written communication skills and presentation skills.
• Excellent Customer Service skills a must, inside and outside the company.
• Prior experience with Life Safety Code and a strong comfort level in applying its standards during surveys is a plus. As part of the Life Safety Code portion of a survey, must be comfortable climbing ladders.
• Ability to successfully and effectively work both independently and on a team.
• Able to travel frequently by car or plane and sit or stand for extended periods.
• Proficiency in Microsoft Office applications and in use of database and other office system programs.

To be considered, please send a current resume and salary expectations to employment@achc.org.

At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote but Nationwide travel required.

At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty and quite simply, excellence. If you share our passion for transforming the health of our communities and would like to experience and promote the ACHC difference, we'd love to have you join our team.

We are currently looking for a Certification Specialist to have oversight and responsibilities related to ACHC hospital certification programs, including development, revision, and interpretation of standards, conducting surveys in accordance with qualifications, document review, and program education.  This person will also represent ACHC at various industry functions as directed.

The successful candidate will have seasoned experience in a hospital clinical role, specifically with a solid working knowledge of regulatory and industry guidelines related to disease- specific certification programs, such as Stroke and Cardiac Certification.  The ability to successfully function in a fast-paced environment, both independently and on a team is also key, as is excellence in written communication and interpersonal skills.

JOB RESPONSIBILITIES:

• Provide support to certification programs for daily operational processes.
• Provide standards interpretation for customers and department staff.
• Conduct surveys and midcycle reviews.
• Complete the review of the survey findings and deficiency report.
• Participate as an active member of the Accreditation Review Committee.
• Review Plans of Correction (POCs) submitted by providers for accuracy and completeness.
• Complete and submit post-certification paperwork.
• Review supporting documents as submitted by providers for accuracy and completeness.
• Document all reviews per ACHC protocols.
• Educate providers as needed to ensure comprehensive understanding of program requirements.
• Assist program lead in development and execution on program strategy.
• Participate in execution of process development and improvement, as needed.
• Precept and assist with training of new and existing surveyors, as needed.
• Complete accurate and timely desk reviews.
• Assist ACHC’s various departments (Marketing, Regulatory, ACHCU, Finance, IT) in projects and objectives as needed.
• Attend trade shows and workshops to promote ACHC, including conducting presentations regarding standards certification processes, as directed.
• Assist in collaborating with the clinical team and leaders regarding process improvement.
• Prepare and distribute correspondence as directed by following established procedures.
• Participate in interactions with parties such as federal and state regulatory agencies, healthcare associations and payers to educate and further the interests of ACHC.
• Demonstrate a willingness to take on new tasks and actively participate on special projects, as needed.

JOB REQUIREMENTS:

• Registered Nurse and BSN required, MSN or Master's degree in Health Care or related field preferred.
• Qualifications and credentials that align with disease-specific certification program(s)(e.g. Stroke, Cardiac).
• Minimum 5 years’ experience working in a clinical role in a Hospital, preferably with progressive supervisory or leadership experience.
• Working knowledge of regulatory and industry guidelines related to disease-specific certification programs.
• Experience with disease-specific certification program requirements preferred.
• Critical thinking skills required to analyze and interpret data and report findings.
• Excellent Customer Service skills a must, inside and outside the company, with proven ability to effectively interact with individuals at all levels in the health care hierarchy.
• Ability to successfully function in a fast-paced environment, both independently and on a team.
• Proficiency in Microsoft Office applications.
• Experience working with computer systems with proficient use of database and other office system programs.
• Excellent oral and written communication skills, including strong presentation abilities.

This position is a fully remote-based position with up to 40% travel, and candidates may be located anywhere nationwide. Compensation includes base salary + quarterly bonus.

Qualified candidates who meet the above requirements should send a current resume and salary expectations to employment@achc.org or apply via LinkedIn: https://www.linkedin.com/company/accreditation-commission-for-health-care/jobs/

At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. If you share our passion for transforming the health of our communities and would like to experience and promote the ACHC difference, we'd love to have you join our team.

We are currently seeking a Clinical Pharmacist- Accreditation and Education to serve as a clinical and accreditation subject matter expert supporting ACHC staff, customers, potential customers, Surveyors, and internal teams. This position plays a key role in developing and delivering education, training surveyors, supporting accreditation operations, and contributing to industry-leading compliance initiatives.  This person will also support and provide education to students using the ACHCU Sterile Cleanroom Compounding Simulation Lab.

The ideal candidate combines clinical expertise, public speaking, education strategy, and collaborative problem-solving to help healthcare organizations achieve and maintain excellence in pharmacy practice and accreditation readiness.  The ability to build and maintain favorable and trusting relationships with all ACHC internal/external stakeholders is also a must, in order to deliver high-quality educational experiences with strong participant feedback.

JOB RESPONSIBILITIES:

Surveyor Development and Support

• Train, mentor, and support new and existing exempt and non-exempt surveyors. Prepare a 90-day onboarding training calendar and coordinate the scheduling of precept surveys. Coordinate surveyor orientation and ongoing competency education.
• Manage the design, delivery, and continuous improvement of training programs as well as ongoing learning opportunities needed for customers, surveyors, ACHC staff, industry leaders, providers, consultants, and potential customers.
• Monitor surveyor feedback forms and issues identified by reviewers or regulatory to determine what training is needed
• Support Pharmacy and PCAB resources within customer and surveyor software platforms.  Participate in operational initiatives to improve technology.
• Evaluate and enhance preceptor tools and surveyor development resources.
• Serve as a subject matter resource for surveyors, Account Advisors, customers, and ACHC staff regarding standards interpretation, survey processes, and compliance questions.
• Occasionally assist with surveys as requested as an independent surveyor or to help train another surveyor.
• Plan and help lead educational sessions for periodic in-person surveyor training.

Accreditation & Clinical Compliance

• Interpret ACHC Pharmacy, PCAB, and DMEPOS accreditation standards for customers and staff.
• Participate in periodic standards review, revision, and fulfillment processes.
• Create standards update guides and educational communications related to revised standards.
• Assist with standards disputes, complaint investigations, and compliance reviews. Triage, investigate, and support resolution of pharmacy and PCAB complaints in collaboration with Quality and Compliance teams.
• Support quality improvement initiatives and operational process enhancements.
• Assist with quality improvement initiatives, compliance projects, and operational process enhancements.
• Review, edit and create controlled documents and work instructions.
• Aid in the development of new services.

Collaboration & Industry Engagement

• Collaborate cross-functionally with Quality, Marketing, Education, Operations, and Accreditation teams.
• Review and contribute to policies, FAQs, marketing materials, and customer-facing resources.
• Participate in conferences, trade shows, and industry events representing ACHC programs and services.
• Contribute to the development of new accreditation services, tools, and educational offerings.
• Conduct presentations regarding accreditation standards, survey readiness, compliance trends, and industry best practices.
• Frequently respond to process, standards, and operational questions from pharmacy team members and stakeholders.
• Support additional departmental and strategic initiatives as assigned.
• Work on projects that include both DMEPOS and Pharmacy.
• Contribute to educational publications.

JOB REQUIREMENTS:

Required Qualifications

• Registered Pharmacist (RPh)
• Minimum of 5 years of sterile compounding experience.
• Experience interpreting accreditation standards, USP, CMS, FDA, state and federal regulatory requirements, and licensure rules.
• Strong presentation, facilitation, and public speaking skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail and process improvement.
• Proficiency with Microsoft Office and database/software systems.
• Experience developing educational content or training programs.
• Frequent travel required for conferences, training, and survey activity; business, trade show, and survey travel may necessitate travel on evenings and weekends.

Preferred Experience

• Pharmacy accreditation, compounding, specialty pharmacy, infusion, or Durable Medical Equipment, Prosthetic, Orthotic, and Supplies (DMEPOS) experience.
• Experience working within quality management systems (QMS).
• Experience working in a non-sterile pharmacy 503a pharmacy.
• Previous Surveyor experience.

This position is office-based at our headquarters in the Raleigh-Durham, NC area with the eligibility to work remotely two days per week. Compensation includes base salary + quarterly bonus. 

Qualified candidates who meet the above requirements should send a current resume and salary expectations to employment@achc.org.

At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote – Can be located anywhere nationwide, but willingness to travel anywhere in the US is required 

ACHC is currently recruiting Home Health and Hospice Surveyors to conduct Accreditation-related surveys. Qualified candidates must have worked in either the Home Health or Hospice industries, preferably with experience in both areas.

JOB REQUIREMENTS:

• Currently licensed Registered Nurse, prefer Masters prepared.
• Minimum of 5 years’ home health and hospice experience; management experience preferred
• Minimum of 3 years’ experience preparing a home health or hospice agency for Accreditation or state surveys and extensive knowledge of Medicare Conditions of Participation (CoPs)
• Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
• Ability to travel frequently via car and plane

In order to be considered, please send your resume along with your desired compensation to  employment@achc.org.

As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote but nationwide travel required.

ACHC is seeking qualified Registered Nurses with hospital experience to join our team as a Full Time Surveyor. In this role, you will conduct accreditation surveys and partner with hospitals to promote quality, patient safety, regulatory compliance, and continuous readiness.

Job Requirements:

• Current unrestricted Registered Nurse license required. Master's degree strongly preferred.
• Minimum of five years of progressive leadership experience in an acute care hospital, critical access hospital, or other applicable hospital setting.
• Direct experience preparing for, maintaining, or participating in hospital accreditation activities.
• Experience interpreting and applying Medicare Conditions of Participation, state licensure requirements, accreditation standards, and other applicable regulatory requirements.
• Strong oral, written, presentation, and interpersonal communication skills.
• Exceptional customer service and educational skills with the ability to build positive relationships with customers, colleagues, and leadership.
• Ability to work independently while collaborating effectively as part of a multidisciplinary team.
• Ability and willingness to travel by air and automobile and stand, walk, or sit for extended periods (approximately 50%-60%)
• Proficiency with Microsoft Office applications and experience using database and other software systems.

In order to be considered, please send a current resume and salary expectations to: employment@achc.org or apply via LinkedIn: Hospital Surveyor

At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote – must be willing to travel anywhere in the US.

Accreditation Commission for Health Care (ACHC) is currently seeking a Pharmacy Surveyor with non-sterile and sterile (Categories 1, 2, 3 and non-sterile to sterile) compounding expertise, to conduct advanced PCAB 503A accreditation surveys. This specialized position will assist with standards interpretation for customers and accreditation staff, and perform documentation review for our pharmacy services: sterile, non-sterile, non-sterile to sterile, and hazardous compounding; infusion services; specialty; mail-order; and non-resident pharmacy state inspections. Proud to be Accreditation Nerds, Advanced Compounding Pharmacy Surveyors seek to deliver the best possible accreditation and inspection experiences to our pharmacy customers.

This valuable team member will also assist with the continuing development of the Pharmacy Program and represent ACHC at industry events and workshops as needed. The ideal candidate will quickly establish rapport and build positive working relationships with ACHC coworkers and customers.

JOB RESPONSIBILITIES:

• Conduct new and renewal PCAB Pharmacy accreditation surveys that involve non-sterile to sterile compounding, in-state, and non-resident pharmacy licensure inspections.
• Provide standards interpretation and guidance for customers and accreditation staff as needed, for sterile, non-sterile, non-sterile to sterile compounding, and hazardous compounding
• Review survey documentation for accreditation and assist in follow-up of related materials with appropriate staff.
• Review Summaries of Findings, assist with Plans of Correction/Corrective Action Plans documentation, and make appropriate recommendations to staff.
• Attend trade shows and workshops to promote ACHC, including conducting presentations or contributing to thought leadership regarding standards and accreditation processes as directed.
• Train and precept new and existing ACHC pharmacy employees.

JOB REQUIREMENTS:

• Currently licensed as a pharmacist with a minimum of 5 years of sterile compounding involving non-sterile to sterile, and robust non-sterile experience, including quality assurance/quality control planning, implementation, and oversight. Robust non-sterile experience is defined as the ability to make tablets, capsules, troches, ointments from powders, lollipops, lozenges, and suppositories. In lieu of the 5 years of non-sterile to sterile and robust non-sterile compounding experience, the candidate must have a minimum of 2 years’ surveying experience or have conducted pharmacy inspections for 503A pharmacies performing non-sterile to sterile compounding and non-sterile compounding.
• Must have extensive experience with USP Standards, specifically <795>, <797>, and <800>.
• Experience working in an ACHC-accredited PCAB-pharmacy or other 503A compounding pharmacy is required. PCAB (Pharmacy Compounding Accreditation Board) is an accreditation offered by ACHC.
• Meet eligibility requirements to apply to become a sterile compounding pharmacy inspector for the state of Texas. Eligibility requirements include that applicants do not have financial interest and are not employed by any pharmacy that is engaged in the compounding of sterile pharmaceuticals.
• Excellent verbal and written communication skills and a proven track record of exceptional customer service.
• Surveyors should have the ability to travel frequently via car and plane (Up to 75% travel required). Survey schedules may necessitate occasional travel on evenings and weekends.
• Experience of preparing for, or participating in, pharmacy accreditation surveys (preferred).
• Understanding of durable medical equipment, prosthetic devices, prosthetics, orthotics, and supplies (DMEPOS) codes in relation to Medicare Part B, and how to navigate accreditation based on the presence of DMEPOS products (preferred).
• Understanding of nursing and sub-contracted nursing agencies working in infusion pharmacy settings (preferred).

In order to be considered, please send your resume along with your desired compensation to: LinkedIn or to: employment@achc.org

At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote – must be willing to travel anywhere in the US. Individuals located in Mountain or Pacific timezones is preferred.

Accreditation Commission for Health Care (ACHC) is currently seeking a Pharmacy Surveyor to conduct healthcare accreditation surveys. This position will assist with standards interpretation for customers and accreditation staff, and perform documentation review for our pharmacy services: sterile, non-sterile, non-sterile to sterile compounding, and hazardous compounding, infusion services, specialty, mail-order, and non-resident inspections. Proud to be Accreditation Nerds, pharmacist surveyors seek to deliver the best possible accreditation experience to our pharmacy customers.

This valuable team member will also assist with the continuing development of the Pharmacy Program and represent ACHC at industry events and workshops as needed. The ideal candidate will quickly establish rapport and build positive working relationships with ACHC coworkers and customers.

JOB RESPONSIBILITIES:

• Conduct new and renewal Pharmacy accreditation surveys.
• Provide standards interpretation and guidance for customers and accreditation staff as needed, for sterile, non-sterile, non-sterile to sterile compounding, and hazardous compounding
• Review survey documentation for accreditation and assist in follow-up of related materials with appropriate staff.
• Review Summaries of Findings, assist with Plans of Correction documentation, and make appropriate recommendations to staff.
• Attend trade shows and workshops to promote ACHC, including conducting presentations or contributing to thought-leadership regarding standards and accreditation process as directed.

JOB REQUIREMENTS:

• Currently licensed as a pharmacist with a minimum of 5 years of experience, that includes two years of quality assurance planning and implementation.
• Must have experience with USP Standards, specifically <795>, <797>, and <800>.
• Experience working in an ACHC-accredited PCAB-pharmacy strongly preferred. PCAB (Pharmacy Compounding Accreditation Board) is an accreditation offered by ACHC.
• Experience of interacting with accrediting organizations is a plus.
• Excellent verbal and written communication skills and a proven track record of exceptional customer service.
• Surveyors should live in the MTN or Pacific time zones with the ability to travel frequently via car and plane (Up to 75% travel required). Survey schedules may necessitate travel on evenings and weekends.
• Understanding of durable medical equipment, prosthetic devices, prosthetics, orthotics, and supplies (DMEPOS) codes in relation to Medicare Part B, and how to navigate accreditation based on the presence of DMEPOS products.
• Understanding of nursing and sub-contracted nursing agencies working in infusion pharmacy settings

In order to be considered, please send your resume along with your desired compensation to: LinkedIn or to: employment@achc.org

You will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility is coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient. Come join our dynamic and dedicated team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.

Accreditation Commission for Health Care is an Equal Opportunity Employer.