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COMMUNITY FOCUSED

Ambulatory Care Accreditation

Recognizing high quality care in patient-friendly convenient care clinics.

Making care accessible

 

Patients put their trust in you for high-quality, affordable health care as a quick alternative for non-emergency visits. Your stature in the community rests on the quality and accessibility of the care you provide to walk-in patients. ACHC Accreditation can support and enhance that reputation.

Our program for ambulatory care has been carefully built by ACHC staff and industry experts to develop and enhance consistency in the care you provide. We have years of experience helping care clinic providers achieve and maintain accreditation, and this has led us to craft an innovative, educational process for you and your organization. Whether your facility is a convenient care clinic, extended-service pharmacy, or outpatient services provider, we are here to help and make accreditation easy and meaningful.

The ACHC approach: Surrounding you with education

ACHC surrounds you with accessible, responsive resources to fit your needs.

Your Customer Care Specialist works to ensure a successful onboarding experience for new and transitioning organizations.
Our Regulatory Team conducts research and shares knowledge about federal and state requirements.
ACHC Clinical Staff provides resources for standards interpretation and problem solving.

ACHC Clinical Staff provides resources for standards interpretation and problem solving.

Our Regulatory Team conducts research and shares knowledge about federal and state requirements.

Your Customer Care Specialist works to ensure a successful onboarding experience for new and transitioning agencies.
Your Account Advisor is a consistent point of ongoing contact
ACHC Surveyors focus on an educational approach that helps your organization improve and succeed.
Your Account Advisor is a consistent point of ongoing contact
ACHC Surveyors focus on an educational approach that helps your organization improve and succeed.

The ACHC process: Steps to achieving accreditation

Expect total support.

  • Get Started
  • Presurvey
  • Survey
  • Post-Survey
  • Decision
  • All
Get Started
people

Connect with our Team

We can help you get started.

Presurvey
monitor

Information Form

Register to access the ACHC customer portal.

Presurvey
article

Application

Complete your accreditation application and submit deposit.

Presurvey
people

Verification / Scheduling

Your Account Advisor verifies application completion and advances to Scheduling.

Survey
people

Opening Conference

Surveyor introductions and finalized survey agenda.

Survey
advisor

Onsite Survey

Surveyor observations, interviews, and document review with ongoing Q&A.

Survey
people

Closing Conference

Surveyor general observations and findings.

Survey
people

Final Survey Report

Provided within 10 business days of the last day of survey.

Post-Survey
Check-Circle

Plan of Correction

Submit Plans of Correction (PoC) within 30 days of the final survey report.

Post-Survey
Check-Square

ACHC Reviews PoC

  • PoC accepted or revised (as needed)
  • Final version submitted to the ACHC Review Committee for consideration.
Decision
monitor

Accreditation Decision

Letter sent within five business days of Review Committee decision.

Get Started
people

Connect with our Team

We can help you get started

Presurvey
monitor

Information Form

Register to access to ACHC customer portal.

Presurvey
article

Application

Complete ACHC accreditation application and submit deposit.

Presurvey
people

Verification / Scheduling

Your Account Advisor confirms that your application is complete and advances it to Scheduling.

Survey
people

Opening Conference

Surveyor introductions finalized survey agenda.

Survey
advisor

On-site Survey

Register to access to ACHC customer portal.

Survey
people

Closing Conference

General observations and an overview of preliminary findings.

Survey
people

Final Survey Report

Provided within 10 business days of the last day of survey.

Post-Survey
Check-Circle

Plan of Correction

You submit Plans of Correction (PoC) within 10 days of the final survey report.

Post-Survey
Check-Square

ACHC Processes Plan of Correction.

  • ACHC reviews PoC
  • Makes revisions (as needed).
  • Final PoC submitted to the ACHC Review Committee for an accreditation decision.
Decision
monitor

Accreditation Decision

Decision letter sent within five business days of Review Committee decision.

Ambulatory Care Accreditation services and distinctions

Services

ACHC Standards—the requirements you must meet to achieve ACHC Ambulatory Care Accreditation—are designed to be relevant to your business model. ACHC will work in partnership with you to build a customized accreditation solution based on your needs. View available services and distinctions below.

Convenient Care Clinic Accreditation was developed to meet the needs of affordable walk-in clinics that are either free-standing or located in retail stores, supermarkets, or pharmacies. Convenient Care Clinics offer a broad range of services and provide patients easy access to high-quality, affordable health care. Convenient Care Clinics offer patients a quick alternative for non-emergency care. Care is usually provided by nurse practitioners or physician assistants.

Distinctions

Distinctions offer additional recognition for ambulatory care locations that go above and beyond expectations for basic convenient care. This option must be earned in conjunction with (or after being awarded) Convenient Care Accreditation by ACHC. 

This additional recognition focuses on the provision of care to clients/patients with acute or chronic conditions, using telehealth technology that allows monitoring in the clinical or home environment. This technology creates disease management empowerment and independence, improved access to care, increased collaboration among healthcare providers, and improved client/patient outcomes. Standards were based on telehealth clinical guidelines of the American Telemedicine Association.

Ready to get started?

Accreditation can serve to set you apart from your competitors. If your clinic is associated with a pharmacy, sits within a corporate retailer, is a stand-alone location of a corporate parent, or an independent, community-based provider, ACHC will collaborate to ensure that our program helps you achieve your goals.

More questions? Check our FAQs or contact us. 

You deserve a better accreditation experience.

Tired of accreditation surveys that don’t add value? At ACHC, we don’t just bring an educational philosophy; we’re dedicated to providing you the highest level of customer service.

Punitive, fault-finding surveys.
Your ACHC surveyor is a partner in problem-solving.

No hidden or annual fees. Your quoted price is all-inclusive.

No “accredit and abandon.” We’re here to support you!

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