Kelly Jones is a surveyor for the ACHC Behavioral Health Program. She has over 15 years of experience providing comprehensive mental health services to diverse populations. As a licensed professional counselor, Kelly’s expertise includes counseling, patient/family...
By: Teresa Hoosier, RN, CDN, Associate Clinical Director Teresa Hoosier leads ACHC’s Behavioral Health, Assisted Living, and Renal Dialysis Accreditation programs. Her knowledge of interdisciplinary coordinated care makes her a great resource to...
By: ACHC Posted: September 11, 2025In the post-9/11 era, the term "Security Theater" emerged to describe over-the-top yet ineffective airport security procedures designed more to make travelers feel safe than to actually increase safety. Today, healthcare...
Posted: August 29, 2025ACHC Standards for 2025 have been reviewed and minor changes made to reflect the goals of safe, high-quality, person-centered care that drive accreditation.Standards that previously referenced “cultural diversity” have been updated to...
A Growth Mindset Approach to Managing GrievancesBy: Shannon Roberts, RN Senior Clinical Compliance Educator Posted: August 5, 2025A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing...
By: Shannon Roberts, RNClinical Compliance Educator Posted: June 16, 2025Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean? And what...
Why Your Accreditation End Date MattersAchieving accreditation is regarded as one of the key benchmarks for measuring the quality of an organization. Once initial accreditation is achieved, it is not permanent and must be maintained and renewed to ensure continued...
Maintain Personnel Records with Our Free Checklist Maintaining personnel records for staff members is required to achieve ACHC Accreditation and meet applicable state and federal regulations. Your organization must keep records, and keep them up to date, for all...
Maryland Halts New Licenses for Some Behavioral Health Programs A moratorium on new licenses for select behavioral health programs and services in Maryland took effect July 1, 2024. The six-month pause is part of the state’s efforts to “mitigate potential fraud,...
New Survey Checklist Simplifies Record Preparation Posted: April 18, 2024 Service recipient records are a vital part of the accreditation survey process. When a Surveyor arrives for your on-site survey, your behavioral health organization must provide...