Teneisha Chambers is an ACHC Customer Experience Manager in our community care division. We sat down with Teneisha to talk about her journey at ACHC and her insights on exceptional customer service….
Meet the Team: Teneisha Chambers
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Hospice
Building Trust Through Transparency: Practical Steps for Home Health and Hospice Providers
Home-based care is one of healthcare’s most personal and trust-dependent environments. Patients and families rely on providers to deliver compassionate, quality care…
New Rules Reshape Hospice Election Process
Hospice admission rules are significantly changing this fall as the Hospice Election Statement Addendum becomes mandatory for all Medicare patients requesting care….
Your Compliance Date and Reaccreditation
One of the most important concepts to remember is the compliance or readiness date you identified during the application process. When selecting…
Executive Commentary │ An Open Letter Regarding California Emergency Regulations for Licensing Hospice Agencies
To the California Department of Public Health, California State Senate/Assembly, California Attorney General, CMS San Francisco Location: As a nationally recognized healthcare accreditation organization…
Myth-Busting Hospice ‘Episodic Compliance’
Medicare certification and ACHC Accreditation for hospices both operate on a three-year schedule. While continuous compliance is expected throughout that period, some agencies…
Executive Commentary │ Addressing Fraud in Hospice Care
Hospice care is at an inflection point. More patients and families are choosing hospice as a compassionate, patient-centered approach to end-of-life care. At the same time,…
Hospice Medication Profiles: Why Listing Infusion Flushes Matters
Clear and comprehensive clinical documentation is vital to patient safety, regulatory compliance, and survey readiness in hospice. A recurring question…
Medical Record Management Supports Quality Hospice Care
Medical record management is a common concern as hospice agencies balance regulatory requirements, accreditation compliance, risk management, and quality patient…
Meet the Team: Crystal Flynt, RN, BSN
For four decades, Crystal Flynt has focused on home health and hospice. She joined ACHC in 2011 as a full-time surveyor and…