You’ve made a great choice!

Welcome to ACHC

Whether you’re pursuing accreditation for the first time or transitioning from another accreditor, ACHC will guide you through each step with a clear, supported process that minimizes disruption and keeps you focused on delivering exceptional care.

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Find your platform

As we bring Navigator online in phases, we are running three distinct platforms. Starting in the right place will make your process smoother and easier! Read below.

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Customer Central

ACHC Navigator logo: circular teal emblem with a cross and yellow pointer, accompanied by blue text reading 'ACHC NAVIGATOR'

For all NEW customers except consultants, state licensure survey, DMEPOS, and Pharmacy.

Double check: If you meet the criteria above, have you had an initial survey? If NO

This is your platform
ACEC logo: three white chevrons forming a roof above the bold ACEC wordmark on a black background, with a small registered trademark symbol

Customer Central

For state licensure surveys. For consultants. For all DMEPOS and Pharmacy customers. For RENEWING programs not listed under COMPASS.

Double check: If you meet the criteria above, have you submitted an application or been surveyed for a program NOT LISTED under COMPASS?
If YES

This is your platform

For customers with an EXISTING Compass login for these programs:

  • ASC
  • CAH
  • Hospital
  • In-home Hospital Care
  • Office-Based Surgery
  • Joint Replacement
  • Lithotripsy
  • Stroke
  • Wound Care

Double check: If you meet the criteria above, has your Account Advisor sent you login credentials for Compass?
If YES

This is your platform

Double check: If you meet the criteria above, have you had an initial survey? If NO

Double check: If you meet the criteria above, have you submitted an application or been surveyed for a program NOT LISTED under COMPASS? If YES

Double check: If you meet the criteria above, has your Account Advisor sent you login credentials for Compass? If YES

This is your platform
This is your platform
This is your platform

Still unsure? Contact customerservice@achc.org. We're happy to help.