Articles
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Be Prepared for Medicare NPE Validation Visits – Part 3: Complaint Procedures
To continue discussing preparation for Medicare National Provider Enrollment (NPE) site visits, let’s turn to the section of the site investigation document dealing with complaints. DME suppliers must have a complaint policy and a written or electronic document to log complaints received and the supplier’s response.
Home Health Plan of Care: A Continuous, Collaborative Approach to Patient-Centered Services
A well-structured plan of care is the foundation of quality home health care, ensuring that patients receive individualized care that meets their needs.
Be Prepared for Medicare NPE Validation Visits – Part 2
In August 2024, we wrote about how to prepare for Medicare National Provider Enrollment (NPE) validation or revalidation visits. A continuing uptick in PTAN suspensions and revocations and recent revisions to the site investigation document makes preparing for these inspection visits with thorough planning and attention to detail more important than ever.
Renal Dialysis Standards Unchanged in 2025
No changes are being made to Renal Dialysis Accreditation Standards in 2025. ACHC annually reviews all program standards and makes periodic revisions to keep you up to date on industry best practices.
Why Your Accreditation End Date Matters
Achieving accreditation is regarded as one of the key benchmarks for measuring the quality of an organization. Once initial accreditation is achieved, it is not permanent and must be maintained and renewed to ensure continued compliance. ACHC Accreditation is valid for a 36-month time period but preparation for renewal should begin at least nine months before the expiration date. Resources are available to help you prepare.
Another Site Visit? Be Prepared for Medicare Validation Visits
CMS requires the National Providers Enrollment (NPE) agencies to conduct site visits as part of the process to validate a DMEPOS supplier’s Medicare enrollment.
Why It Matters to Maintain Personnel Records
Maintaining personnel records for staff members is required to achieve ACHC Accreditation and meet applicable state and federal regulations.
Why Documenting Feedback Matters for DMEPOS Services
DMEPOS suppliers often are cited during a survey for failing to meet performance management requirements established by DMEPOS Quality Standards of the Centers for Medicare & Medicaid Services (CMS).
Survey Ready? New Checklist Simplifies Record Preparation
Patient records are a vital part of the accreditation survey process. When a Surveyor arrives for your on-site survey, your organization must provide several patient record reports during the opening conference.
A new ACHC checklist is available to help you assess your organization’s compliance with patient record requirements.
Updated Standards for Hospice, Renal Dialysis
Standards for ACHC community-based accreditation programs have been released for 2024 and are now available to download from your customer portal. While most standards are unchanged, updates were made to standards for two programs — Hospice and Renal Dialysis Accreditation.