Articles
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Developing Staff Competencies in Behavioral Health
Developing Staff Competencies in Behavioral Health By: Shannon Roberts, RN, Senior Clinical Compliance Educator Shannon Roberts is a registered nurse with over two decades of experience in a variety of outpatient settings, including end-stage renal disease, assisted…
Meet the Team: Kelly Jones, LPC, BC-TMH, NCC
Kelly Jones is a surveyor for the ACHC Behavioral Health Program. She has over 15 years of experience providing comprehensive mental health services to diverse…
Behavioral Health Deficiencies Tied to Documentation Issues
From prevention services to residential treatment, documentation is vital to protect vulnerable clients and support risk management for behavioral health organizations…
Update to ACHC Standards
ACHC Standards for 2025 have been reviewed and minor changes made to reflect the goals of safe, high-quality, person-centered care that…
A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?