Articles
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A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Be Prepared for Medicare NPE Validation Visits – Part 4: Physical Location Requirements
Physical location requirements are the next discussion point in our guide to preparing for NPE site visits. DMEPOS Supplier Standards contain…
Meet the Team: Amy Antonacci, MSN, RN
Amy Antonacci, MSN, RN, is a Senior Standards Interpretation Specialist for ACHC Hospital Accreditation (Acute Care and Critical Access). She also…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Don’t Risk Losing Your DMEPOS PTAN
Medicare PTANs for DMEPOS providers / suppliers are increasingly being deactivated. Why?
Performance Goals and Indicators for the Hospital’s Physical Environment
ACHC Standards are structured to align with a Plan-Do-Study-Act (PDSA) quality improvement framework. Within each chapter, standards identify…