Articles
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Maintenance Protocols Drive Testing Accuracy
Testing quality and equipment accuracy go hand in hand in ACHC-accredited laboratories. Maintenance protocols are essential to reliable…
A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Completing a Comprehensive Assessment for a Hospice Patient
The April 2025 article, Excellence in Hospice Care: The Plan of Care, touched on comprehensive assessment as the critical first step…
Ensuring Proper Storage and Temperatures for the Blood Bank
Your laboratory blood bank must have a defined system for storing blood and blood products, and adequate refrigerated space for…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Minimize Variability to Maximize IDG Meetings
The plan of care is a dynamic document that directs the services provided by the hospice to meet the goals of the patient…