Articles
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A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Meet the Team: Amy Antonacci, MSN, RN
Amy Antonacci, MSN, RN, is a Senior Standards Interpretation Specialist for ACHC Hospital Accreditation (Acute Care and Critical Access). She also…
Accreditation Deficiencies: The ACHC Sleep Expert Perspective
At ACHC we never miss an opportunity to provide education, so we were thrilled to be invited to appear on SleepWorld Magazine’s podcast.
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Performance Goals and Indicators for the Hospital’s Physical Environment
ACHC Standards are structured to align with a Plan-Do-Study-Act (PDSA) quality improvement framework. Within each chapter, standards identify…
The Purpose and Value of Mock Patient Files
For a newly opened sleep lab, or one that has just begun offering a specific service, mock patient files provide…