Articles
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Hospitals Must Identify Patients at Risk to Reduce Workplace Violence
Workplace violence in healthcare settings is a growing concern, with increasing reports of patients and visitors causing harm to staff…
A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Meet the Team: Amy Antonacci, MSN, RN
Amy Antonacci, MSN, RN, is a Senior Standards Interpretation Specialist for ACHC Hospital Accreditation (Acute Care and Critical Access). She also…
The ABC+D of Plans of Correction: A Practical Guide for OBS Leaders
Every accreditation survey that identifies non-compliance with an ACHC Standard triggers an immediate need for a Plan of Correction (POC)…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Performance Goals and Indicators for the Hospital’s Physical Environment
ACHC Standards are structured to align with a Plan-Do-Study-Act (PDSA) quality improvement framework. Within each chapter, standards identify…