By: Teresa Hoosier, RN, CDN, Associate Clinical Director Teresa Hoosier leads ACHC’s Behavioral Health, Assisted Living, and Renal Dialysis Accreditation programs. Her knowledge of interdisciplinary coordinated care makes her a great resource to...
BH Standards
A Growth Mindset Approach to Managing Grievances
A Growth Mindset Approach to Managing GrievancesBy: Shannon Roberts, RN Senior Clinical Compliance Educator Posted: August 5, 2025A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing...
Reframing a “Dependent Status” Survey Decision
By: Shannon Roberts, RNClinical Compliance Educator Posted: June 16, 2025Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean? And what...
Behavioral Health: Standards Require Credential Verification
Standards Require Credential VerificationPosted: April 11, 2023Recent federal arrests in a scheme to sell fake nursing diplomas serve as a critical reminder to behavioral health facilities about the importance of verifying credentials for licensed personnel....



