From prevention services to residential treatment, documentation is vital to protect vulnerable clients and support risk management for behavioral health organizations…
BH Standards
A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Behavioral Health: Standards Require Credential Verification
Recent federal arrests in a scheme to sell fake nursing diplomas serve as a critical reminder to behavioral health facilities about the importance of verifying credentials for licensed personnel.



