Articles
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Maintenance Protocols Drive Testing Accuracy
Testing quality and equipment accuracy go hand in hand in ACHC-accredited laboratories. Maintenance protocols are essential to reliable…
A Growth Mindset Approach to Managing Grievances
A grievance or complaint is a formal statement, either verbal or written, from a service recipient, advocate, or staff member expressing…
Avoiding Infection Control Errors in Home Care
In facility-based healthcare organizations, infection control is proactively managed throughout the environment. Providers of home care services address infection prevention…
Ensuring Proper Storage and Temperatures for the Blood Bank
Your laboratory blood bank must have a defined system for storing blood and blood products, and adequate refrigerated space for…
Reframing a “Dependent Status” Survey Decision
Your behavioral health organization applied for ACHC Accreditation, hosted an onsite survey, and has now received a decision letter indicating “Dependent Status.” What does it mean?
Competency Assessments for Home Care Personnel
Home care agencies provide services that range from companion/homemaker support to skilled care and specialized therapies. The agency’s clients or patients…