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DMEPOS Accreditation
Ensure Medicare reimbursement and build consumer trust.
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Welcome
Getting started
Whether you are looking toward your first survey, a renewal, or a transition from another accreditor, ACHC provides a smooth, positive, educational experience. We know DME. Our program staff and surveyors have years—decades—of experience helping companies of all sizes meet mandated CMS requirements while building thriving businesses.
ACHC helps guide and inform your team through the process of achieving and maintaining DMEPOS accreditation. Our survey standards are built on best practices and written by clinical staff and industry experts to align with federal quality and supplier standards.
Need help or feel ready to connect? Contact Customer Care to get started on the right path!
The ACHC approach: Surrounding you with education
ACHC surrounds you with accessible, responsive resources to fit your needs.



ACHC Clinical Staff provides resources for standards interpretation and problem solving.
Our Regulatory Team conducts research and shares knowledge about federal and state requirements.


The ACHC process: Steps to achieving accreditation
Expect total support.
- Get Started
- Presurvey
- Survey
- Post-Survey
- Decision
- All
Connect with our Team
We can help you get started.
Information Form
Register to access the ACHC customer portal.
Application
Complete your accreditation application and submit deposit.
Verification / Scheduling
Your Account Advisor verifies application completion and advances to Scheduling.
Opening Conference
Surveyor introductions and finalized survey agenda.
Onsite Survey
Surveyor observations, interviews, and document review with ongoing Q&A.
Closing Conference
Surveyor general observations and findings.
Final Survey Report
Provided within 10 business days of the last day of survey.
Plan of Correction
Submit Plans of Correction (PoC) within 30 days of the final survey report.
ACHC Reviews PoC
- PoC accepted or revised (as needed)
- Final version submitted to the ACHC Review Committee for consideration.
Accreditation Decision
Letter sent within five business days of Review Committee decision.
Connect with our Team
We can help you get started
Information Form
Register to access to ACHC customer portal.
Application
Complete ACHC accreditation application and submit deposit.
Verification / Scheduling
Your Account Advisor confirms that your application is complete and advances it to Scheduling.
Opening Conference
Surveyor introductions finalized survey agenda.
On-site Survey
Register to access to ACHC customer portal.
Closing Conference
General observations and an overview of preliminary findings.
Final Survey Report
Provided within 10 business days of the last day of survey.
Plan of Correction
You submit Plans of Correction (PoC) within 10 days of the final survey report.
ACHC Processes Plan of Correction.
- ACHC reviews PoC
- Makes revisions (as needed).
- Final PoC submitted to the ACHC Review Committee for an accreditation decision.
Accreditation Decision
Decision letter sent within five business days of Review Committee decision.
DMEPOS Accreditation services and distinctions
Services
ACHC Standards—the requirements you must meet to achieve ACHC DMEPOS Accreditation—are designed to be relevant to the focus of your business model. ACHC will work in partnership with you to build a customized accreditation solution that is based on your needs. View available services and distinctions below.
Home/Durable Medical Equipment services include the delivery, setup, and/or maintenance of medical equipment and/or oxygen, as well as education regarding the use of the equipment.
Medical Supply Provider services include the storage and delivery of products designed to meet the client’s/patient’s needs in the home care setting. Supplies are generally disposable or semi-durable and prescribed by a physician.
Complex Rehabilitation and Assistive Technology Supplier services include the application of enabling technology systems designed to meet the needs of a specific person experiencing any permanent or long-term loss or abnormality of physical or anatomical structure or function. The equipment prescribed by a physician primarily addresses wheeled mobility, seating and alternative positioning, ambulation support, environmental control, augmented communication, and other assistance the patient needs to perform daily living activities.
Fitter services include orthotic/prosthetic fitting of a variety of products such as diabetic shoes, soft orthotic appliances, and post-mastectomy breast prostheses.
Community Retail services are provided in retail stores that sell prescription medications and commonly used durable medical equipment and supplies to the consumer.
Community Retail with Diabetic Shoes services are provided in retail stores that sell prescription medications and commonly used durable medical equipment and supplies to the consumer with the addition of providing diabetic shoes.
Distinctions
Distinctions offer additional recognition for DME organizations that offer respiratory patient management or custom mobility as specialties that go above and beyond basic accreditation requirements. These options must be earned in conjunction with (or after being awarded) DMEPOS Accreditation by ACHC.
The Distinction in Clinical Respiratory Patient Management focuses on care by licensed Respiratory Care Practitioners (RCPs) or other qualified healthcare professionals for patients with acute or chronic respiratory conditions that can be monitored and managed outside a hospital environment. Emphasis is on a collaborative, team-based approach to assessment and ongoing treatment, disease management, and education. The goal is better clinical outcomes that reduce hospital readmissions, support activities of daily living, and enhance quality of life for the patient. Accountability is established through documentation of outcome-based measures, with the subsequent expectation of improving consistency of care and quality of life. This distinction must be achieved in combination with ACHC Home/Durable Medical Equipment (HME) Accreditation.
The Distinction in Custom Mobility recognizes providers of custom mobility products who are committed to improving activities of daily living and health-related quality of life for clients/patients. Standards address the unique needs of clients/patients and focus on plans of care, goal and outcome monitoring, client/patient follow-up, and product adjustments or replacements, as needed, to proactively reduce or prevent complications and maintain or improve mobility and daily life. Emphasis is on improved service and responsive care to clients/patients with conditions requiring mobility support, including 24/7 access to support. The goal is to sustain client/patient activities of daily living and overall quality of life through ongoing assessment of needs, proactive goal setting, and documentation. This distinction must be achieved in combination with ACHC Complex Rehabilitation and Assistive Technology Supplier (RTS) Accreditation.
Ready to get started?
Organizations seeking ACHC DMEPOS Accreditation automatically gain access to essential workshops and workbooks from ACHCU, our education division.
These popular resources have helped hundreds of organizations understand and embrace the ACHC accreditation process. Now they’re available as part of your accreditation agreement.
- Use the ACHC Accreditation Guide to Success digital workbook to create more efficient policies and procedures.
- Assess your survey readiness with the included audit tools.
- Use the workshop to equip your team with the know-how to achieve excellence.
Get more insight into ACHC resources and standards by subscribing to our Did You Know? newsletter.
You can reach out to our team with questions any time but a good place to start for the basics is on our FAQ page.
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ACHC Resources
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Regulatory Updates
Publications
Education
Vendor Partners
It’s who you know
Partnering associations that advocate for excellence in the provision of home medical equipment.
External Resources
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National Resources
State Associations
Alabama Durable Medical Equipment Association (ADMEA)
Atlantic Coast Medical Equipment Services Association (ACMESA)
Big Sky Association for Medical Equipment Services (ID, MT, WY)
California Association of Medical Product Suppliers (CAMPS)
Colorado Association of Medical Equipment Services (CAMES)
Georgia Association of Medical Equipment Services (GAMES)
HAH Healthcare Association of Hawaii
Home Medical Equipment and Services Association of New England (HOMES)
Great Lakes Home Medical Services Association (IN, IL, MI)
Maryland-National Capital Homecare Association (MNCHA)
Michigan Home Health Association (MHHA)
Midwest Association for Medical Equipment Services (MAMES) (MN, IA, WI)
Mississippi Association of Medical Equipment Suppliers (MAMES)
Nevada Association of Medical Products Suppliers (NAMPS)
Northeast Medical Equipment Providers Association (NEMEP)
Ohio Association of Medical Equipment Services (OAMES)
Pacific Association for Medical Equipment Services (OR, WA)
Pennsylvania Association of Medical Suppliers (PAMS) (DE, PA)
South Carolina Medical Equipment Services Association (SCMESA)