Welcome DMEPOS Suppliers
These visits are separate from Accreditation Surveys.
Per 42 CFR §424.57(c)(8), a supplier must permit CMS or its agents to conduct unannounced on-site inspections to ascertain the supplier’s compliance with DME standards.
CMS or its agent may visit a supplier at any time during initial enrollment, reactivation, revalidation, change of information or when otherwise deemed necessary.
CMS or its agent performing the on-site visits will carry a photo ID and a CMS-issued signed authorization letter you may review if you want to verify that CMS ordered a site visit.
Ensure qualified staff are available to answer questions and that they can access files and documentation during the on-site visit.
A refusal of the on-site visit can result in denial, deactivation, or revocation of Medicare billing privileges.