How to Evaluate a Home Health Accreditor

Take a closer look at what you’re getting.

Collage of healthcare professionals consulting with patients, with purple panels reading SMART, MODERN, CHOICE to convey a modern, patient-centered theme.

Why the accreditor you choose matters for home health providers

Choosing an accreditor isn’t simply about meeting CMS requirements. It’s about finding the right fit for your scope of services today that also safeguards your agency’s future.

Some commonly held beliefs about home health accreditation can keep organizations from asking whether they’re getting the value they should expect:

Stronger quality and patient safety outcomes.
Stronger interdisciplinary communications.
Stronger connection between standards and daily practice.
Stronger support for your clinicians.

Myth vs. Truth

Review the eight assumptions below and consider your own experience based on the evaluation cues

1

Myth

"Switching AOs is a big lift that risks my Medicare billing."



Evaluation cue: Is your accreditor a trusted partner with process expertise?

Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status. Our streamlined application process, guided by your advisor, ensures quick and stress-free onboarding, making the transition smooth and secure.

2

Myth

"All accrediting organizations (AOs) are essentially the same, they just check boxes."



Evaluation cue: How does your team describe the accreditation experience?

Truth

While standards may be similar, each AO has a unique approach to assessing compliance.

ACHC prioritizes an education-driven approach, focusing on transparency in the requirements and consistency in the evaluation. We provide access to expertise and education throughout the term of accreditation. and long-term success rather than just checking boxes or looking for reasons to issue penalties.

3

Myth

"Accreditation is just about meeting standards, we don’t need to think about accreditation for another three years."



Evaluation cue: Does your team need to ramp up for re-accreditation before your term expires?

Truth

We view accreditation as an investment in your quality and operational value. Our tailored support and collaborative corrective action plans help reduce stress, improve clinical outcomes, and provide a lasting value.

4

Myth

"The cost of accreditation is an unpredictable, unavoidable expense."



Evaluation cue: Can you accurately budget the cost of accreditation?

Truth

Don't confuse price with value. A lower invoice often just covers corporate overhead, not better service. When considering the true cost of accreditation, you must factor in hidden travel fees, staff time, and administrative fees to interpret vague standards. ACHC eliminates these "hidden costs" with a flat-fee model and in-house experts who provide clear answers the first time. Additionally, ACHC includes unlimited, expert guidance from a dedicated advisor. This proactive support features readiness assessments, ensuring you’re well-prepared without needing additional resources.

5

Myth

“There’s no consistency between surveys.”



Evaluation cue: Is your team surprised by survey findings?

Truth

ACHC Surveyors undergo extensive, comprehensive training and then they work with a preceptor on actual surveys to ensure they understand and apply standards consistently as they collect data.

An ACHC review committee evaluates every survey report prior to making an accreditation decision.

6

Myth

“All AO surveyors are the same.”



Evaluation cue: Do your surveyors have relevant experience to share?

Truth

ACHC Surveyors bring years of specialized experience in home health, having faced and understood the real-world challenges agencies encounter. They have lived in the realities of the industry and are eager to share insights gained from visiting numerous agencies. This experience allows them to offer practical guidance on what works and what doesn't, ensuring evaluations are not only thorough but also helpful in improving your agency's operations.

7

Myth

“Surveyors decide which deficiencies to cite based on personal discretion or conflicts.”



Evaluation cue: Does your team dread an accreditation survey?

Truth

Surveyors are required to cite all identified deficiencies as part of their role in ensuring compliance with regulations and standards. They do not have the discretion to overlook issues based on personal judgment or conflicts.

ACHC Surveyors approach this responsibility as partners in your improvement journey, providing objective evaluations. Agencies can dispute findings and work collaboratively with surveyors to address and resolve issues, with a focus on long-term success and improvement rather than simply penalizing deficiencies.

8

Myth

"Preparing for accreditation is disruptive to our daily operations.”



Evaluation cue: Does your team go to your accreditor for expertise and education?

Truth

Preparing for and maintaining accreditation requires commitment and discipline, but it doesn't need to disrupt daily operations. ACHC offers a range of resources, such as desk reviews, policies and procedures (P&Ps), and compliance checklists, that become part of your ongoing compliance and eliminate the burden of ramping up for a survey. This approach enables agencies to maintain their focus on patient care while continuously improving their operations.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.


Myth

"Switching AOs is a big lift that risks my Medicare billing."

Verified Truth

ACHC’s transition process ensures a seamless transition with zero gaps in your deeming status.
Our streamlined application process, guided by your advisor, ensures quick and stress-free
onboarding, making the transition smooth and secure.

Read what home health agencies have said about the experience and impact of ACHC.

"This is our first time going through accreditation and I was very nervous about the process. Our advisor at ACHC was patient and professional every step of the way. She answered all of our questions in a timely manner and guided us through the accreditation process. Our Surveyor was equally professional and thorough, explaining every step and providing a tremendous teaching opportunity. We cannot thank ACHC enough for turning a difficult and stressful process into a positive, educational, and empowering experience."

–– Synchrony Home Health

"Overall the experience was very pleasant, which is not usually the case with a survey! Our Surveyor was great and very informative. Our account advisor was also a great help! This is my first time undergoing a survey with ACHC. I have been through 12 years of Joint Commission. There is ZERO guesswork with ACHC! It is all laid out exactly what you will need to be successful!"

 

 

-– US Carenet Holdings

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