DMEPOS Survey Findings Signal Progress

By: Deborah Panza, BS, RRT, RPSGT, Associate Program Director

Deborah Panza leads ACHC teams focused on DMEPOS, Sleep, and Dentistry Accreditation. She is committed to empowering our customers with education on how to use the accreditation process to add value, improve business efficiency, and elevate patient care.

Posted: December 17, 2025

The latest Quality Review edition of Surveyor highlights both persistent compliance gaps and meaningful progress for DMEPOS suppliers. Ten standards were cited as noncompliant on more than 15% of ACHC DMEPOS Accreditation surveys, with three tied to the provision of information to clients/patients. 

While compliance has improved in some areas since 2022—when this cohort of organizations was last surveyed—deficiencies related to documentation and staff training are on the rise, underscoring the need for regular competency assessments and audits of intake processes.

Top deficiency

For the fifth straight year, DRX7-12D was the most frequently cited standard. Even though noncompliance rates fell from 42% in 2022 to 30% in 2025, challenges remain around equipment cleaning, storage, and delivery. 

In other areas, DMEPOS suppliers are making significant strides in elevating compliance, showing a dedicated commitment to ongoing improvement. 

New this year

Continuous improvement is woven into all we do at ACHC, including the annual Quality Review edition of Surveyor. In our recent issue, “tips for compliance” under each standard profile are enhanced to address varying levels of accreditation knowledge and experience across your agency. Explore our new Accreditation Nerd categories to see which is best for you. 

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