ACHC Careers

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

Responsibilities include:

• Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
• Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
• Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
• Reads and understands all program standards and accreditation policies and procedures.
• Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
• Revises policies and control documents, as assigned.

Job Requirements:

• Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
• Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
• Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
• Strong oral and written communication skills a must, as are attention to detail and organizational skills.

This position is located in Cary, NC with hybrid remote-working privileges.  Compensation includes base salary + bonus. 

In order to be considered, please send your resume to employment@achc.org. 

As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote but must be West Coast–based. Nationwide travel required.

ACHC is currently looking for qualified Registered Nurse, Physician, or Surgeon candidates with experience in the Ambulatory Surgery Center (ASC) industry to join our team as full-time surveyors to conduct healthcare accreditation surveys.

JOB REQUIREMENTS:

• Must be a Registered Nurse, Physician, or Surgeon
• Five years of progressive supervisory or leadership experience in ASC, Office-based Surgical (OBS), or Orthopedic outpatient services that includes experience with successfully becoming accredited.
• Experience in interpreting Medicare Conditions for Coverage and/or state licensure rules.
• Strong oral and written communication skills and presentation skills.
• Excellent Customer Service skills a must, inside and outside the company.
• Prior experience with Life Safety Code and a strong comfort level in applying its standards during surveys is a plus. As part of the Life Safety Code portion of a survey, must be comfortable climbing ladders.
• Ability to successfully and effectively work both independently and on a team.
• Able to travel frequently by car or plane and sit or stand for extended periods.

In order to be considered, please send your resume along with your desired compensation to  employment@achc.org.

As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Location: Remote – Can be located anywhere nationwide, but willingness to travel anywhere in the US is required 

ACHC is currently recruiting Home Health and Hospice Surveyors to conduct Accreditation-related surveys. Qualified candidates must have worked in either the Home Health or Hospice industries, preferably with experience in both areas.

JOB REQUIREMENTS:

• Currently licensed Registered Nurse, prefer Masters prepared.
• Minimum of 5 years’ home health and hospice experience; management experience preferred
• Minimum of 3 years’ experience preparing a home health or hospice agency for Accreditation or state surveys and extensive knowledge of Medicare Conditions of Participation (CoPs)
• Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
• Ability to travel frequently via car and plane

In order to be considered, please send your resume along with your desired compensation to  employment@achc.org.

As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

ACHC is currently looking for a well-rounded individual who is energetic, yet structured and detail-oriented, to join our dynamic Marketing team. The Senior Marketing Specialist provides leadership in the development and maintenance of all aspects of ACHC program marketing and branding. This person is responsible for working proactively with individuals, business partners, and teams to develop strategic, integrated marketing communications that support business objectives. S/he will deliver impact by aligning the organization’s mission and priorities with creative and differentiated marketing tactics that drive business results.

The ideal candidate will possess an entrepreneurial sensibility that is complimented by a positive attitude and good sense of humor, proactively engaging with internal and external resources in creative ways to grow market share in the responsible business areas. Strong communication skills, a collaborative mindset, and a passion for leveraging data to inform marketing strategies will be essential success in this role.

RESPONSIBILITIES INCLUDE:

• Develop and deploy Account-Based Marketing (ABM) campaigns, including omni-channel strategy and cross-functional team alignment.
• Strategize, execute, and optimize data-driven ABM programs to support sales and revenue growth goals.
• Apply a test-and-learn approach to continuously improve ABM performance across digital and offline channels.
• Monitor and analyze campaign performance; adjust tactics to maximize impact and ROI.
• Build and manage digital marketing campaigns (e.g., Google Ads, LinkedIn) to drive traffic and enhance web presence.
• Utilize HubSpot to design customer journeys, manage leads, and assess campaign effectiveness.
• Create marketing content and collateral including white papers, case studies, and program-specific materials.
• Generate innovative ideas to promote ACHC’s brand, programs, and services.
• Collaborate with Program Directors to identify key targets and Ideal Customer Profiles (ICPs).
• Gather insights from internal stakeholders to shape compelling, targeted marketing strategies.
• Write clear, persuasive marketing copy consistent with ACHC’s brand voice and messaging.
• Manage marketing activities for exhibits, trade shows, and workshops.
• On a case-by-case basis represent ACHC at selected events; distribute promotional materials and support brand visibility.
• Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities.

REQUIREMENTS:

• Bachelor’s degree in Marketing or related field required; 5–7 years of relevant experience, with 3+ years in B2B marketing preferred.
• Proven track record in designing and executing multi-channel lead generation and Account-Based Marketing (ABM) campaigns.
• Experience using HubSpot for lead management, email marketing, campaign automation, and reporting.
• Strong understanding of SEO best practices and tools (e.g., Google Analytics, SEMrush) to improve search visibility and organic traffic.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.
• Familiarity with Monday.com or similar tools for project and task management.
• Strong grasp of performance marketing metrics and KPIs related to ad buying, lead generation, and CRM performance.
• Excellent project management, time management, and organizational skills.
• Ability to communicate complex ideas, campaign strategies, and product concepts to both internal and external stakeholders.
• Highly detail-oriented with exceptional written and verbal communication skills.
• Demonstrated ability to work independently and collaboratively in cross-functional teams. A sense of humor and the ability to inspire cooperation among internal partners are essential.
• Experience in related health care settings is desired but not required.

This position is located in Cary, NC with hybrid remote-working privileges and occasional travel is involved. Compensation includes base salary + bonus. In order to be considered, please send your resume along with your desired salary/compensation to employment@achc.org.

At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.

Accreditation Commission for Health Care is an Equal Opportunity Employer.