Careers at ACHC

Interested in working with us?

At ACHC we hire only the best. As a nonprofit company with a rapidly growing customer base, our philosophy is innovation, honesty, and, quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid medical, dental, and vision benefits for employees. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

 

Available Opportunities:

Lead Development Representative

Posted: June 13, 2018
Location: Cary, NC

ACHC is currently recruiting for an energetic Lead Development Representative with a positive and collaborative demeanor to join our Account Services/Inside Sales team. This person will be responsible for developing, managing, and pursuing leads from varied sources and providing information and support to potential customers to assist them in selecting and contracting with ACHC. Our business model is built around compassionate selling, so the ideal candidate must possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

responsibilities include:

  • On a daily basis, contact and qualify leads generated by prospects that have been identified by staff through internal processes, attendance at conferences, events or trade shows. Customer information will be entered and pursued through the appropriate CRM.
  • Address all questions/concerns of leads and guide them through the decision process, making the transition to the Accreditation Team once the lead has indicated they are ready to contract with ACHC for accreditation.
  • Develop and/or run designated standard reports and distribute to appropriate staff.
  • Conduct research, upon request, to obtain competitive, comparative and other relevant data and information in support of business initiatives.

Job Requirements:

  • Minimum two-year Associate’s Degree (Bachelor’s preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
  • Familiarity and comfort being on the phone for long periods of time a must.
  • Demonstrated ability to handle calls in a pleasantly persuasive manner and maintain control of the conversation at all times.
  • Proficiency in Microsoft Office applications with familiarity in the use of databases.
  • Highly organized approach needed with strong attention to detail.
  • Excellent oral and written communication skills are required, specifically those related to listening and proofreading.

Salary:

$36,000 per year + 5% bonus potential + commission ( salary structure non-negotiable)

In order to be considered, please send your resume along with a cover letter  to  employment@achc.org.

National Account Sales Associate

Posted: March 12, 2018
Location: Cary, NC (65-85% travel involved)

ACHC is currently looking for a creative, driven, and energetic individual to join our dynamic Sales team. The National Account Sales Associate performs research and up-front contact to large corporate customers for designated accreditation programs, creating value for the existing customer base while also prospecting for new opportunities. This person should be highly self-motivated and goal oriented, with proven success in the attainment of both sales and retention goals using a consultative/compassionate approach.  Additionally, s/he must possess the exceptional relationship building and interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

responsibilities include:

  • Initiates all front-end communication with potential national accounts.
  • Establishes productive, professional relationships with key decision makers in assigned customer accounts.
  • Coordinates the involvement of other staff members, including support and management resources in order to meet account performance objectives and customer expectations.
  • Coordinates face-to-face meetings with prospective customers.
  • Creates sales presentations by program to use in the field.
  • Works with the Director of Business Development to conduct sales presentations.
  • Works with and coordinates with the other business development staff members to conduct research on targeting potential customers.
  • Provides ongoing support to national accounts to maintain a positive relationship to ensure retention.
  • Works with and coordinates with the other business development staff members to brainstorm and deliver value add initiatives to corporate customers
  • Establishes relationships with key contacts in the industry to advocate for ACHC
  • Provides accurate forecasting of activity and expected results.
  • Reads and understands all program standards and accreditation policies and procedures, and recommends changes as needed.
  • Provides data and reports on national account activity.
  • Helps coordinate, capture and consolidate presentation materials for board meetings as necessary.
  • Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card); may participate in ACHC QMS internal audit activities.

Job Requirements:

  • Education and Training
  • Bachelor’s degree preferred with a concentration in Marketing/Sales or Business Administration.
  • Minimum of five years of strategic sales experience required, with proven ability to forecast using a sales pipeline.
  • Knowledge in the Specialty Pharmacy and/or Infusion Pharmacy area desired; general knowledge of Accreditation and/or Durable Medical (DME/DMEPOS) also a plus.
  • Skills and Experience
  • Demonstrated experience conducting high-level customer meetings with C- Suite executives with documented ability to meet customer needs, while delivering business results.
  • Proven relationship-building and customer service skills, with the ability of compassionate/persuasive selling.
  • Excellent presentation/oral/ written communication skills are critical, as are attention to detail and organization.
  • Proficiency in using a CRM to track potential clients; proficiency in Microsoft Office applications.

In order to be considered, please send your resume along with a cover letter that states your desired salary range to  employment@achc.org. Resumes submitted without salary requirements will not be considered.

Marketing Associate

Posted: March 8, 2018
Location: Cary, NC (occasional travel involved)

ACHC is currently looking for a well-rounded individual who is energetic, yet structured and detail-oriented, to join our dynamic Marketing team. The Marketing Associate provides support in the development and maintenance of all aspects of ACHC program marketing and branding.  The Associate is responsible for working proactively with individuals, business partners, and teams to develop strategic, integrated marketing communications that support business objectives. This position delivers impact by aligning the organization’s mission and priorities with creative and differentiated marketing tactics that drive business results. The ideal candidate will possess an entrepreneurial sensibility that is complimented by a positive attitude and good sense of humor, proactively engaging with internal and external resources in creative ways to grow market share in the responsible business areas.

responsibilities include:

  • Create and develop new marketing materials to support program initiatives/ campaigns.
  • Review and update existing materials to ensure accuracy.
  • Develop pre and post event communications including collection of lead and industry contact data, updating ACHC’s leads and contact database.
  • Assist in researching and developing the most effective media for new and existing ACHC marketing campaigns and initiatives.
  • Assist in creating and maintaining ACHC’s social media outlets.
  • Provide input in developing ACHC branding and establish corporate imaging.
  • Attend all required ACHC events as assigned.
  • Provide support to the Marketing Department in responding to requests for information from ACHC customers and potential customers.
  • Conduct internet searches, send correspondence and email inquiries and make calls to organizations to obtain information requested by the Marketing Department.
  • Run weekly, monthly and quarterly reports, as requested.
  • Revise policies and work instructions and controlled documents, as assigned.
  • Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives.

Job Requirements:

  • Bachelor’s or Associate’s degree in Marketing, Public Relations, Event Planning, English, or Journalism or a related field from an accredited university, or four to six years of equivalent and relevant work experience.
  • One to two years of sales, marketing, event planning, technical writing, copy editing, or public relations experience in a commercial business environment required.
  • Proficiency in all Microsoft Office applications (PowerPoint, Excel, etc.) required.
  • Exceptional oral and written communication skills are critical, as is a scrupulous attention to detail.
  • Proven track record of favorable customer relations and customer service skills and experience desired.
  • A sense of humor and the ability to inspire cooperation among internal partners are essential.
  • Ability to effectively balance competing priorities while working independently or in a team environment.
  • Experience in related health care settings is desired but not required.

To be considered, qualified candidates should email employment@achc.org with a resume and a cover letter that persuasively articulates why their experience and background are particularly relevant to this role. Resumes submitted without salary requirements will not be considered.

Home Health & Hospice Corporate Surveyors (Full-Time and Contract)

Posted: Ongoing
Location: Remote

ACHC is  currently recruiting full-time and contract Home Health & Hospice Corporate Surveyors. Qualified candidates must have worked in both the home health and the hospice industries.

Job Requirements:

  • Registered Nurse with a BSN Degree (Master’s preferred)
  • Minimum of 5 years home health and hospice experience and 3 years management experience preferred
  • Minimum of 3 years experience preparing a home health or hospice agency for accreditation or state surveys and extensive knowledge of Medicare Conditions of Participation (CoPs)
  • Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
  • Ability to travel frequently via car and plane

In order to be considered, please send your resume along with a cover letter that states your desired salary range to  employment@achc.org. Resumes submitted without salary requirements will not be considered.

 

 

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