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Include All Staff in Survey Preparation
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November 9, 2022
Pharmacies often rely on one person to be responsible for all accreditation survey preparations. This may fall to the pharmacist in charge, owner, or designated compliance staff member.
However, for the best outcome, all staff should be involved in preparing for the survey and maintaining ongoing compliance with ACHC Pharmacy Accreditation Standards.
Standards Sections
ACHC Standards address continuous improvement in patient outcomes and effective operational practices.
Standards are divided into seven sections:
Section 1: Organization and Administration
Section 2: Program/Service Operations
Section 3: Fiscal Management
Section 4: Human Resource Management
Section 5: Provision of Care and Record Management
Section 6: Quality Outcomes/Performance Improvement
Section 7: Risk Management: Infection and Safety Control
Divide and Conquer
To ensure your pharmacy is in compliance with all standards, divide responsibility for each section among staff members. One person can be in charge of overall efforts, but it may be helpful to pair experienced staff members with areas familiar to them.
Prepare for Interviews
Throughout the survey process, your Surveyor also will interview key personnel. Involving staff in the preparation process can help solidify their understanding of your pharmacy’s policies and processes, keeping them better prepared to answer potential interview questions.
Bottom Line
Involving all pharmacy staff in preparations for your accreditation survey empowers your team and leads to a smoother, streamlined survey.
Here to Help
ACHC is more than an accreditor. We are your partner. For more information, contact your Account Advisor, email [email protected], or call (855) 937-2242, ext. 458.